We Help Your Business' Chargeback Problems!
Industry Experienced, Trusted by Merchants.
Chargebacks can result in major losses for your business. Fortunately, Chargebacktools.com offers specific services to help your business combat fradulent chargebacks! Don't become the victim of credit card fraud and frivolous chargebacks - we can help! Read more about what we do.
ARE YOU A BUSINESS? Got a chargeback? You CAN recover your funds. We are an experienced and industry connected merchant services business- we understand the inner workings of the chargeback system and know how to defeat issuing banks who would otherwise take your money and credit back to the cardholder!
Keep your hard-earned money. Take the first step in fighting chargebacks. Call us at 1-800-571-2606 or contact us here.
Our chargeback specialists will provide a FREE consultation to find the best method to fight chargebacks for your specific business. *NOTE* This is a service intended for merchants/business owners and NOT consumers.
What is a Chargeback?
A chargeback occurs when a customer disputes a credit card sale resulting in a reversal of a credit-card transaction. The outcome is most often a financial liability to the merchant -- in other words, you lose money.
The Chargeback Process
1. Customer (cardholder) disputes the transaction then contacts card issuer with disputed information.
2. Card issuer reviews eligibility of transaction for chargeback.
3. If eligible, the card issuer subtracts the transaction dollar amount from the cardholder’s credit card account. The cardholder receives a credit and is no longer financially responsible for the dollar amount of the transaction.
4. The card issuer debits the merchant bank for the dollar amount of the transaction.
5. The merchant bank will, most often, deduct the transaction dollar amount from the merchant’s account. The merchant loses the dollar amount of the transaction.
Why Do Chargebacks Occur?
Here are some common reasons chargebacks are triggered:
• The card was fraudulent.
• Customer (cardholder) disputes quality or receipt of merchandise.
• The amount charged to the card was incorrect.
• Processing errors were made during the transaction.
• Proper authorization was not obtained.
• Business did not fulfill a retrieval request.
How do I Avoid a Chargeback?
Read our chargeback prevention page to discover ways you can avoid or minimize chargebacks.